SYLLABUS
SYST 530 -
Systems Management and Evaluation
Spring 2004
�
Professor:�� Dr. Phil Barry
Work Phone: (703) 883-7826
FAX:�� (703) 993-1706
E-mail:� [email protected];
Mailbox Location:� Science & Technology� 2, Room 111
Office Hours:� By appointment
TA:�� Tao Xu
TA:��
Course Description:
Provides the necessary techniques for evaluating the cost and
operational effectiveness of system designs and systems management strategies. Performance measurement,
work breakdown structures, cost estimating and quality management are discussed. Configuration management, standards, and case
studies of systems from different applications areas are discussed.
Course Hours:� Tuesday
������������������������������������������������������������������������������
Text:�� Project Management: A Systems Approach to
Planning, Scheduling�
and Controlling, 8th edition (2003); Harold Kerzner.
John Wiley and Sons ISBN 0-471-22577-0
������������������������������������������������������������������������������
Grades:���������������� ����� 35% - group case study
����������� ����������������� ����� 30% - paper
����������� ����������� ����������� 30%
- midterm
������������������������������� ��� 5% - class participation
������������������������������������������������������������������������������
� Class Website: http://mason.gmu.edu/~txu/
LATE PAPERS
WILL NOT BE ACCEPTED!
�������������������������������������� ����������������������������������������
Grade Element
Discussion
SYST 530 -
Systems Management and Evaluation
Spring 2004
The
Group Case Study is the focal point of student effort within this course.
Groups may meet during class time, but individual preparation may be expected
outside of the classroom. There will be groups of several people self-formed
during the second meeting of the class.�
On the designated weeks a different group will be assigned as the
discussion leader for the case study.�
The group lead is responsible for sending out the presentation materials
for the case study to the class and the instructor two days prior to
presentation.� For more detail please see
the page entitled Case Study Guidance in this packet.
Each
student will be required to write a paper on an area pertinent to this class
(e.g. leadership, performance measurement, etc.). There will be two
deliverables for this paper.� The first
deliverable is an overview of the prospective paper to include an annotated
outline.� This is an optional deliverable
and will not be graded.� However, it is
strongly encouraged, as it has been shown to provide valuable guidance.� The second deliverable is the completed paper
and it will be graded.� It will be due
near the end of the semester.�
Guidelines:� The completed paper must be at least 10 pages
long, use no more than 1 1/2 line spacing, and contain
at least 10 references.� Reference pages,
tables of contents, figures, etc. do not count towards the page count.� References must be from academic or
professional publications to include books, journals, conference proceedings,
etc.; the class text, informal conversations or instructor notes are not
acceptable.� The paper will be graded
based on the original contribution of the author.� For example, if you chose a paper that
examined leadership you would be expected to compare and contrast leadership
styles and give your analysis not just document leadership styles.� You are required to use a professional format
such as one used in an IEEE journal.� Do NOT
turn in 10 pages of uninterrupted prose.
The
exam will be in-class and will cover relevant material in the course.� The exam will be open book.
This
class will be very interactive.� 5% of
your grade will be determined by your active participation in class discussions
and lectures in addition to your participation in formal status reviews
for your project.� Merely attending class
is not considered class participation.
������������������������ ������������������Description of Case Study
We
will use case studies as a learning mechanism to explore the project management
tools and techniques introduced in the lecture segment.� Students will form into groups and will be
responsible for weekly assignments that explore the aspects of the case
study.� The weekly assignments will be
collected in a case study notebook that the students will maintain and turn in
at the end of the semester.� The
professor will also provide problems within the case study that will require
the students to use the techniques discussed in class to best learn the tools
and techniques of project management.
As
part of the case study students will be required to make several presentations
in class.� The presentations will focus on
the project related homework assignments given in the previous week.� The students will be required to present the
problem, identify all of their relevant assumptions, discuss the approach
taken, identify elements of uncertainty, and explain why their approach is the
best approach that can solve the problem.�
The students will then lead a discussion with the rest of the class to
solicit the views of their colleagues and explore angles that perhaps were not
considered during their analysis of the problem.
There
will be two case studies examined during the semester.� Half of the groups in the class will work the
first case study while the other half of the students will work the second case
study.� Collaboration between groups will
be strongly discouraged; independent work will be rewarded.�� The students will be required to
periodically bring their case study notebook to class. Each member of the group
will be required to participate in the oral presentations.� Additionally, on the final day of class all groups
will make a presentation of their case study.�
Obviously, differing approaches to the problem are expected in that
there is in fact no right answer.�
However solid engineering approaches based upon the lectures that we
have discussed in class will be expected.�
We will talk more about the final presentations as the semester
progresses.� You will receive outlines of
the case studies next week in class.
Intermediate
work products for the case studies will be posted on the class web page.
Additional
Sources:� There is a wealth of quality
literature available on the subject matter of this course.�
� Harvard Business Review (super for the leadership and management portion of the course) and an excellent source of case studies
�
INCOSE Insight (informal and short, but educational articles)
�
INCOSE Systems Engineering Journal
�
PMI Project Management Journal
�
PMI PM Network
�
IEEE Transactions on Systems, Man and Cybernetics
�
IEEE Transactions on Engineering Management
�
IEEE Engineering Management Review
�
DSMC Systems Engineering Fundamentals
(http://www.dsmc.dsm.mil/pubs/gdbks/sys_eng_fund.htm)
�
EIA/IS 731 Systems Engineering Capability Model
(http://www.incose.org/lib/731-news.html)
�
Note
that there are three main bodies of knowledge that intersect in this
course:� systems engineering (INCOSE,
IEEE), leadership and management (Harvard Business Review), and project
management (PMI).�
SYST 530 - Systems
Management and Evaluation
Spring� 2004
�Week 1>������������� 20 Jan
�������������������������� ������ Background and Introductions
�������������������������� ������ Lecture: Systems Engineering Life Cycles
and Processes
�� ������
Week
2>������������� 27 Jan
�������������������������� ������ Lecture:�
Requirements Engineering
�������������������������� ������ Form Groups
�������������������������� ������ ADDIS Game
�������������������������� ������ Introduction to the Case Studies
�������������������������� ������ Homework:�
Define Requirements for Case Studies
������������������������������������������
�Week 3>������������� 10 Feb
�������������������������� ������ Lecture: Planning the Technical Effort
and Scheduling
�������������������������� ������ In-class exercise led by Instructor
�������������� ������������������
�� ������ Homework:�
Develop a Program Plan to include a WBS for Your
���������� Case Study.
Week
4>������������� 17 Feb
�� ������
Lecture: Scheduling
�������������������������� ������ Case Study Presentations
� ������������������������������� Homework:�
Develop a Detailed Schedule to include a Gantt
Chart, Dependencies and the
Critical Path for Your Case Study
�������������������������� ������
�������������������������������������������
�Week 5>���������� 24 Feb
�� ������ Lecture: Pricing and Cost Estimation
�������������������������� ������ Case Study Presentations
�� ������ Homework:�
Develop a Detailed Cost Estimate to
include tasks described in your WBS
and the times described in
your Gantt chart as well as
other non-labor costs
�������������������������� ������
�Week 6>����������� 3� Mar
������ Lecture: Monitoring and Information Systems; Technical
������ Performance Measurement
������������������������� ��� Case Study Presentations
������������������������� ��� Homework:�
Develop a Specific Set of TPMs for Your Case
Study
������������������������ ����
�Week 7>���������� 10 Mar
�� �� Spring Break - No Class
�Week 8>���������� 17 Mar
�������������������������� ������ Lecture:�
Quality Management
�������������������������� ������ Case Study Presentations
�������������������������� ������
�������������������������� ���� ��Homework: Develop a Quality Program for Your
Case Study
Week
9>������������ 24 Mar
�� ������ In-Class Exam � Open Book, Open Notes
Week
10>������������ 24 Mar
�������������������������� ������ Lecture: Risk Management
�������������������������� ���� ��Case Study Presentation
�������������������������� ������
�������������������������� ������ Homework:�
Develop a Risk Management Program for Your Case
���������
Study
�������������������������� ������ Homework: http://www.humanmetrics.com/cgi-win/JTypes2.asp
����������������������������������������� Send
results to Professor by 31 Mar 04
Week
11>����������� 31 Mar
�������������������������� ������ Lecture:�
Configuration Management
�������������������������� ������ Case Study Presentations
�������������������������� ������ Develop a Configuration Management
Program for Your Case
Study
Week 12>��������� 7 Apr
������ Lecture: Decision Support Systems
����������������������� ����� Case Study Presentations
����������������������� ������ Homework:�
Propose and describe decision support system(s) for
������������������������������� Your Case Study
�������������������������� ������ Lecture: Organizational
Design/Myers-Briggs Personality Test
���������������� ����������������
Case Study Presentation
�������������������������� ������
�������������������������� ������ Papers Due � NO LATE PAPERS
�������������������������� ������ Homework:�
Develop an Organizational Design for the
����������������������� ��������� Your Case
Study
�Week 14>�������� 20 April
�� ������
Tradeoff Analysis
� ��������������������� ��������� Reading Chapt.
16
�������������������������� ������ Course Evaluations
�������������������������� ������ Case Study Presentation
�������������������������� ������ Homework:�
Instructor Challenge Problem 1 for Your Case Study
Week
15>������� 28 April
��������������������������� ����� Conflicts and Special Topics
�� ������ Reading Chapts.
7 & 8��
�������������������������� ������ Case Study Presentation
����������������� ���������������
Homework: Instructor Challenge Problem 2 for Your Case Study
�Week 16>������� 5 May
�������������������������� ������ Case Study Final Presentations and
Notebooks
�